Returns & Exchanges
At TBCo, we want you to love your new home essentials, but if a piece isn't quite right, you can return or exchange any unused items within 30 days of delivery. We ensure a seamless process so you can continue styling your space with complete confidence.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.